NOW HIGHERING

We Are Hiring:
Customer support coordinator

This is a Permanent, Full-Time Post,
brisbane, australia

The sky’s the limit for your career at Microdrones. So: take to the skies with us – choose challenge over routine! Microdrones is an expanding, innovative company with branches in Germany, the US, and Canada.

Energetic. Innovative. Adventurous. Perceptive. Future oriented. Sound like you? Then we’ve got the right job for you! Microdrones offers a unique opportunity to work for an industry-leading company in a dynamic environment. Join us on our journey in the rapidly-growing aerospace industry with its infinite growth potential – become a Microdrones professional!

Microdrones combines expertise in three domains: Unmanned Air Vehicles (UAVs), payloads integration and spatial data workflows. We offer integrated solutions that allow our customers to easily collect aerial data and process it to generate useful information. Our solutions support various industries in making better decisions and optimising their operations.

Summary of Position

Based in Brisbane, the person in this position will be responsible for providing technical support to customers and resellers, and business support for Microdrones’ operations in Australia. The candidate will work in collaboration with colleagues in Australia, Canada and Germany.

Relationships and Authorities
  • Reports to Sales Manager Australia NZ PNG
  • Works closely with Microdrones local and global Customer Support and Administration teams
Your tasks and responsibilities:
  • Liaise with customers and resellers to augment customer support
  • Provide administrative and logistic support to Australian operations
  • Maintain systems and procedures relating to administration, logistics and inventory
  • Conduct flight and compliance testing
  • Conduct demonstration flights
  • Maintain field compliance with business management systems and CASA standards 
your Profile and skills:

Essential:

  • RePL multi rotor sub 25kg class
  • MSOffice suite
  • ERP and BMS experience
  • At least three years’ experience in one or more of the following: customer support, administration, logistics, technical sales, commercial drone operations
  • Excellent written and verbal communication skills
  • Excellent organisational skills
  • Sound analytical and problem-solving skills
  • Team player
  • Ability and willingness to travel throughout Australia, NZ and PNG
  • Unrestricted C class drivers license
  • Ability to pass site specific drug and alcohol tests when required
  • An unrestricted right to work in Australia

Desirable:

  • Experience in aerial surveying, spatial data capture and processing

Microdones stands for diversity and equal rights. None of the above expressions should be discriminatory in terms of age, sex, ancestry, religion, belief or experience. We confirm that we are pleased to accept all applications from candidates of any age, gender, ancestry, religion, belief or experience.

Ready to opt for a challenge?

We are looking forward to your meaningful application – apply online through our application form now.